General Terms and Conditions

1. General

The following general terms and conditions apply to all business relationships between us and the customer. The version valid at the time the contract is concluded shall apply. Deviating, conflicting or supplementary General Terms and Conditions shall not become part of the contract, even if we are aware of them, unless their validity is expressly agreed to or requested in writing.

Consumers within the meaning of the Terms and Conditions are natural persons with whom a business relationship is entered into without a commercial or independent professional activity being attributable to them.

Entrepreneurs within the meaning of the Terms and Conditions are natural or legal persons or partnerships with legal capacity with whom a business relationship is entered into and who act in the exercise of a commercial or independent professional activity.

Customers within the meaning of the terms and conditions are both consumers and entrepreneurs.

2. Conclusion of contract upon registration

Upon receipt of the seminar registration by post, by telephone or by email, informally, the participation is deemed to be bindingly booked. With the seminar confirmation we inform the customer about the receipt of his registration, stating the exact name of the seminar, the date and the seminar location.

Registrations will be considered in the order in which they are received.

The booked seminar is not a therapy in the healing sense. Seminar participants are responsible for themselves before, during and after the seminar. By registering, the customer confirms that they feel mentally and physically healthy and are able to take part in the seminar.

3. Participation fees

The seminar fee is due upon receipt of the registration confirmation or as agreed in writing. Consumers shall bear their own accommodation and catering costs.

If payment by instalments has been agreed, the deposit is due in the agreed amount after receipt of the seminar confirmation. The agreed instalments are due from the second month after conclusion of the contract on the 1st of the following month. In the event of late payment, interest of 5% above the respective discount rate will be charged.

A reminder and processing fee of EUR 5 per reminder will also be charged for reminders.

4. Cancellation and money-back guarantee

4.1 Cancellation by the consumer

Cancellation of the seminar is only possible in writing, in the case of registration via the Internet, also by e-mail. Cancellation can be made free of charge up to 30 days before the seminar date stated in the seminar registration. In the event of cancellation up to fifteen days before the start of the seminar, 50 percent of the participation fee will be due. In the event of later cancellation or non-attendance, the full seminar fee will be charged.

Exceptions to this cancellation rule are seminar bookings according to special rates and bookings for consumers who repeat seminars. Here the customer is only entitled to the statutory 14-day cancellation period.

4.2 Money-back guarantee:

Should the consumer be dissatisfied with our seminars, IML Power Day with Firewalking, Human Performance and its (supposed) limits with YOGA, our seminar series -get free-, -you are free- and -stay free-, we will refund the seminar fee in full. In this case, the consumer can cancel the already booked seminars -you are FREE- and -stay FREE- without incurring any costs. The prerequisite is that the consumer has used our methods as instructed and there are still no positive changes.

As soon as the consumer informs us that they wish to make use of the money-back guarantee, they will be sent a form which they must complete and return to us. We reserve the right to personally check the accuracy of the information provided.

The respective guarantee or seminar conditions stated separately also apply.

5. Right of cancellation

5.1

Consumers are entitled to revoke their declaration of intent to conclude a contract concluded between us and the consumer using exclusively means of distance communication within two weeks. The cancellation period for the delivery of goods begins on the day the goods are received by the recipient and for services on the day the contract is concluded. However, the cancellation period shall not commence before we have complied with our statutory information obligations.

5.2

The cancellation must be made in text form. In the case of deliveries of goods
also be exercised by returning the goods. It does not have to contain a reason. Timely dispatch is sufficient to meet the deadline. Alternatively, the consumer has the right to send a written declaration of cancellation, which does not require any justification, to the following address within a period of 14 days from receipt of the goods:

MICHAEL ESSER SEMINARS & FIRST SERVICING AVIATION
INSTITUTE FOR MAXIMUM PERFORMANCE & FLIGHT SERVICES
MICHAEL ESSER / AM STEINENBERG 10 / 70329 STUTTGART
GERMANY

5.3

In the event of the timely cancellation of his declaration of intent, the consumer is no longer
consumer is no longer bound by his declaration of intent to conclude a contract with us. The goods must be returned to us immediately after exercising the right of cancellation at our expense and risk if the cancellation has not already been exercised by returning the goods. However, for orders up to an amount of EUR 40.00, the consumer shall bear the costs of the regular return shipment, unless the delivered goods do not correspond to the ordered goods.

5.4

There is no obligation to return the goods if they cannot be sent by parcel post.
cannot be sent by parcel post. In this case, we will arrange for the goods to be collected.

5.5

Unless otherwise agreed and without prejudice to other statutory provisions, the right of cancellation does not apply to contracts:
For the delivery of goods that are manufactured according to customer specifications or are clearly tailored to personal needs or that are not suitable for return due to their nature or for the delivery of audio or video recordings or software, provided that the delivered data carriers have been unsealed by the consumer.
In the case of a service, the right of cancellation also expires if we have begun to perform the service with the express consent of the consumer before the end of the cancellation period or if the consumer has initiated this himself.

6 Accommodation and catering

The consumer is responsible for accommodation and catering. Accommodation can also be booked by MICHAEL ESSER SEMINARE & FIRST SERVICING AVIATION, the Institute for Maximum Performance, after consultation. Accommodation costs are settled between the hotel and the participant.

7. Postponements

Should Michael Esser Seminare / First Servicing Aviation / Institut für maximale Leistung have to postpone dates for any reason whatsoever, the consumer shall not be entitled to compensation. Seminar fees already paid will be refunded in full or credited to subsequent dates on request.

8. Copyright and image material

The contents of our seminars may not be passed on to third parties, nor may they be copied, reproduced or stored on data carriers or other media. It is also prohibited to use the content, stories, texts and exercises for your own purposes in seminars, courses or elsewhere without express written authorisation.
The consumer agrees that images from the seminars may be used for advertising purposes such as brochures, leaflets or on our homepage.

9. Limitation of liability

Michael Esser Seminare/First Servicing Aviation das Institut für maximale Leistung is not liable for loss of or damage to items brought to events, unless the loss of or damage to these items is due to intentional or grossly negligent behaviour on the part of our employees or other vicarious agents. We would therefore ask you not to leave any valuables or important materials in the conference room during breaks.

10. Data protection

The consumer has been informed in detail about the type, scope, location and purpose of the collection, processing and use of the personal data required for processing as well as about his right to object to the use of his anonymised user profile for the purposes of advertising, market research and the needs-based design of the service.
The consumer expressly consents to the collection, processing and use of personal data. They have the right to withdraw their consent at any time with effect for the future.

11. Final provisions

The law of the Federal Republic of Germany shall apply. In the case of consumers who do not conclude the contract for professional or commercial purposes, this choice of law shall only apply insofar as the protection afforded by mandatory provisions of the law of the country in which the consumer has his habitual residence is not withdrawn.

If the terms and conditions become invalid in whole or in part, they shall be replaced by valid ones.

No verbal collateral agreements have been made.

Should individual provisions of the contract with the customer, including these General Terms and Conditions, become invalid in whole or in part, they shall be replaced by an effective provision.